We believe in developing long term relationships more than we see ourselves as just a "vendor". To do so, we have an open email policy. Contact us at any time to let us know how we can do things better or how we are doing great. All communication with R3D SERVICES is held in strictest confidence.
Links to other web sites are available through our web site. These links are solely for the purpose of introducing our web site security connections and commitment to outstanding client service.
We collect personal and company data about you that you specifically and voluntarily provide to us while using the Site. Personal Data includes information that can identify you which includes email address, name, company name, web site FTP access, comments/requests and credit card data.
The personal and company data you provide via R3DServices.com is saved in a secure environment and is kept in our records to make it easier for you to use our services on return visits, for invoicing, to access your web site to update web site pages and to provide discounts & credits to your account.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we employ reasonable and current Internet security methods and technologies. R3DServices.com Internet Security Methods.
R3D SERVICES has created a secure environment for one-time credit card transactions. NO credit card data is maintained on file. Each year when it is time for service renewal, you will re-enter your payment option data for one-time use. We do not perform automatic renewals of any kind.
R3DServices.com currently uses Secure Socket Layer technology to encrypt all your personal information including credit card number, name and email address to prevent your information from being read during transmission over the Internet to financial institutions.
R3DServices.com uses the personal and company data we collect to provide you with the services you purchase or signup for and to build features that will make the services available on R3DServices.com easier to use. This includes faster purchase requests, better customer support and timely notice of new services and special offers.
From time to time, R3D SERVICES may contact you to request feedback on your experience, to assist us in improving R3DServices.com, or to offer special savings to you. If you would prefer not to receive email, you may opt-out from receiving them by replying to R3DServices.com using the hyperlink provided in the email, contacting us via our contact page or through direct email.
R3D SERVICES honors all opt-out requests within a three day business period and we maintain a suppression list in order to fulfill these requests.
R3D SERVICES does not sell or rent your personal or company data to anyone. R3D SERVICES does not share your information with any third party vendor.
Many of the operations R3DServices.com performs may require us to hire agents to help us with these tasks. The agents we employ to help us with these tasks may have limited access to data to perform their functions, but may not use it for other purposes. See our internal Internet Security Methods for further details. Also, R3DServices.com requires all agents to whom your personal or company data is disclosed to enter into confidentiality agreements to protect your data.
Compliance with Law and Protection of R3D SERVICES
R3D SERVICES reserves the right to release personal and company data in order to comply with the law.
Personal information automatically collected includes IP address, browser type, time and date stamp, referring URL, pages views as well as retaining your userID and password on request. This information is collected through automated server routines in order to reduce fraud and provide additional client protection. No personal information is collected through this routine.
Accessing Your Data
R3DServices.com understands you may want to change or access your data. You may do so by accessing your profile. To protect your privacy and security, we will verify your identity before granting access or making changes to your data. You may request changes through the internal messaging center or via your personalized administrative area with your user ID, email and password. No other parties are permitted to make or request changes to your account.
You acknowledge you are at least 18 years of age to purchase services from R3D SERVICES and to use the R3DServices.com web site.
Should you have any questions, concerns or comments, please contact us.